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| · What if I forget my password? On the Home Page, at the bottom of the login box, there is a link to a feature called Lost Password.
Just click on the link and enter your Username or Email address; your password will be reset and a link emailed to you. Remember to change this password to something you will remember within 24 hours. If you still have a problem, send an email to the web administrator using Contact the Web Admin under the picture on the home page. We will supply you with another password. You may log in to the system and change this password if you wish. [ Back to Top ]
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| · How can I request information be added? If the type of information is not covered by any of the following questions, send an email to the web administrator using the Contact Us link on the menu and someone from the Tech Committee will get back to you. [ Back to Top ]
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| · How do I submit a news item? Select Submit News from the left-hand menu.
Enter a title for your article (be concise).
Select a topic from the drop-down menu (example: Meeting); an icon will appear on the top corner of the article.
Type your article directly into the text box. On the other hand, you may copy and paste from a word processor document (recommended, it allows you to do a spell check). If columns of information are to be posted, they must be prepared in a table format to ensure correct alignment after converting to HTML text.
When completed, click on Preview. You will see how your article will appear. If you need to edit, move down to the article and correct, then click on Preview again. You may do this as many times as you like. When satisfied, click on OK and the article is submitted to the Administrator.
You will receive a message stating, “Your Article has been received, thanks for your submission.” The Administrator will check your submission for content only (use of profanity or personal attacks) and post it within a reasonable time.
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| · How do I use the forums? Select Community Forum from the left hand menu.
Select the topic you are interested in or any of the subtopics within a topic. Once you click on a subtopic (either from the main Forum page or after clicking on a Topic, like “Events” or “Issues”), you will see all the subtopics started by others. You will also then have the opportunity to start a new subtopic by clicking on the New Topic icon.
To start a new subtopic, click the New Topic icon at the top of the page. Complete the Subject title line and the Message Body and then click the Submit button at the bottom of the page.
To post a reply to a topic, click Post Reply icon at the top of the page. Enter your comments in the Message Body portion and click on the Submit button at the bottom of the screen.
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| · How do I put a photo in the Photo Gallery? Anyone can post pictures to the Photo Gallery using the following process:
Place your photos into a folder on your computer, using.tif or .jpg formats.
Create an email to Pictures@Pennbrooke.org.
Attach each photo or folder to the email as a file attachment.
For an email Subject use “Add Photos to Pennbrooke Gallery.”
In the email Body, give the name of a Gallery to be used. Include a date in the form of MM/DD/YY to identify when this particular set of photos was added. You may also supply a title or caption for the photos; this is optional. A title is in all capitals directly under the photo; a caption is an upper and lower case phrase used to add information about the photo, if needed. Provide a cross-reference between the photo file name and the Title and Caption. Titles and captions explain the pictures for people who may not be familiar with them.
Send the email.
A notification is passed to the Administrator that photos are ready for review.
After the Administrator screens the content of the photos (inappropriate photos will be rejected), the Web Host is informed of the approval and posts the photos as directed.
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| · Can we get more groups/activities information? Each group must supply its own information for the web site. The groups should contact the Tech Committee to start a page. Updates should be directed to the Tech Committee by sending an email to the web administrator using the Contact Us link on the menu. [ Back to Top ]
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| · What do I do if my name is incorrect or my phone or email address changes? Go to Your Account then click on Change Your Info. You can change or correct your name or other information. You cannot change your Username. [ Back to Top ]
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| · How can I contact you when I can’t even log on? The Contact the Web Admin under the picture on the home page is available to everyone. Send an email to the web administrator using that link, and someone from the Tech Committee will get back to you. [ Back to Top ]
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| · Why can't I use the Private section after I logged on? If you received no error message when you entered your password, but still see a Login section asking for your Username and Password, you did not log on successfully. You cannot complete a logon if a cookie cannot be saved. Be sure that your browser can accept cookies. [ Back to Top ]
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| · How many registrations can we have per household? Each registration requires a separate email address. There are no limits per household. [ Back to Top ]
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| · For problems not mentioned here . . . Use the Contact Us link on the menu to send an email to the web administrator. We will try to help you within a reasonable amount of time. Please don’t forget that this is a volunteer effort! [ Back to Top ]
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